Mac OS – Teams can’t hear you Try a different mic or check your system privacy settings

I was trying to use my headphone to talk with other people in Teams, I can hear them but they cannot hear me.

I got a error when I’m in the room: "Teams can't hear you Try a different mic or check your system privacy settings"

System Information

  • Mac OS Catalina
  • Teams v 1.4.

Solution

Step 1: Check headphone in System Preferences

System Preferences -> Sound -> Input

It looks all good.

Step 2: Check Security & Privacy

System Preferences -> Security & Privacy -> Privacy tab -> Microphone, to check whether Teams been allowed access.

Mine Teams was not been allowed to microphone, so got the issue

Allow teams to access microphone and then restart teams, it will be good then.

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